全影商城·中国权威影楼行业商城

<p style="padding:0px;text-indent:2em;line-height:21px;font-family:Arial, Verdana, 宋体;"><span style="margin:0px;padding:0px;font-family:宋体, SimSun;"><strong style="margin:0px;padding:0px;">取消未收货的订单，</strong><strong style="margin:0px;padding:0px;">操作步骤如下：</strong></span></p> <p style="margin-left:28px;padding:0px;text-indent:2em;line-height:21px;font-family:Arial, Verdana, 宋体;"><span style="margin:0px;padding:0px;font-family:宋体, SimSun;"><span style="margin:0px;padding:0px;font-family:Arial, sans-serif;">1.<span style="margin:0px;padding:0px;font-family:'Times New Roman';font-size:9px;">&nbsp;&nbsp;</span></span>如订单处于<span style="margin:0px;padding:0px;">暂停状态，</span>进入“<a title="我的订单页面" href="http://order.jd.com/center/list.action" target="_blank" textvalue="我的订单" style="margin:0px;padding:0px;color:#4db7eb;text-decoration:none;">我的订单</a>"页面，找到要取消的订单，点击“取消订单”按钮；（如下图）</span></p> <p style="margin-left:28px;padding:0px;text-indent:2em;line-height:21px;font-family:Arial, Verdana, 宋体;"><span style="margin:0px;padding:0px;font-family:宋体, SimSun;"><img title="" alt="" src="http://img30.360buyimg.com/pophelp/jfs/t679/229/1211196814/3494/1c2b0449/54bf4800N50d9d27d.png" style="margin:10px 0px 10px -2em;padding:0px;border:0px;vertical-align:middle;text-align:center;max-width:650px;" /></span></p> <p style="margin-left:28px;padding:0px;text-indent:2em;line-height:21px;font-family:Arial, Verdana, 宋体;"><span style="margin:0px;padding:0px;font-family:宋体, SimSun;"><span style="margin:0px;padding:0px;font-family:Arial, sans-serif;">2.</span><span style="margin:0px;padding:0px;font-family:'Times New Roman';font-size:9px;">&nbsp;</span>选择订单取消原因后，点击“下一步”提交申请即可；（如下图）</span></p> <p style="margin-left:28px;padding:0px;text-indent:2em;line-height:21px;font-family:Arial, Verdana, 宋体;"><span style="margin:0px;padding:0px;font-family:宋体, SimSun;"><img title="" alt="" src="http://img30.360buyimg.com/pophelp/jfs/t601/345/1228533889/15374/92de8dc5/54bf482aN5ac41dc3.png" style="margin:10px 0px 10px -2em;padding:0px;border:0px;vertical-align:middle;text-align:center;max-width:650px;" /></span></p> <p style="margin-left:28px;padding:0px;text-indent:2em;line-height:21px;font-family:Arial, Verdana, 宋体;"><span style="margin:0px;padding:0px;font-family:宋体, SimSun;">3.<span style="margin:0px;padding:0px;font-family:'Times New Roman';font-size:9px;">&nbsp;&nbsp;</span>"取消订单"申请成功后，您可在“我的订单&gt;客户服务&gt;<a title="取消订单记录" href="http://rps.fm.jd.com/rest/refund/refundList" target="_blank" textvalue="取消订单记录" style="margin:0px;padding:0px;color:#4db7eb;text-decoration:none;">取消订单记录</a>”页面查询取消进度。（如下图）</span></p> <p style="margin-left:28px;padding:0px;text-indent:2em;line-height:21px;font-family:Arial, Verdana, 宋体;"><span style="margin:0px;padding:0px;font-family:宋体, SimSun;"><img title="" alt="" src="http://img30.360buyimg.com/pophelp/jfs/t694/306/1217589776/3551/7299c534/54bf48f7Nf08032da.png" style="margin:10px 0px 10px -2em;padding:0px;border:0px;vertical-align:middle;text-align:center;max-width:650px;" /></span></p> <p style="margin-left:28px;padding:0px;text-indent:2em;line-height:21px;font-family:Arial, Verdana, 宋体;"><span style="margin:0px;padding:0px;font-family:宋体, SimSun;">4.<span style="margin:0px;padding:0px;font-family:'Times New Roman';font-size:9px;">&nbsp;</span>如货物已经打包好等待发货，订单已经无法取消，建议您直接拒收商品；</span></p> <p style="margin-left:28px;padding:0px;text-indent:2em;line-height:21px;font-family:Arial, Verdana, 宋体;"><span style="margin:0px;padding:0px;font-family:宋体, SimSun;">5.如在线支付订单，您可以直接点击订单后面”取消“按钮，然后申请退款即可，如后期货物送去，建议您直接拒收。</span></p> <p style="padding:0px;text-indent:2em;line-height:21px;font-family:Arial, Verdana, 宋体;"><span style="margin:0px;padding:0px;font-family:宋体, SimSun;"><strong style="margin:0px;padding:0px;">取消订单注意事项：</strong></span></p> <p style="margin-left:28px;padding:0px;text-indent:2em;line-height:21px;font-family:Arial, Verdana, 宋体;"><span style="margin:0px;padding:0px;font-family:宋体, SimSun;">1.<span style="margin:0px;padding:0px;font-family:'Times New Roman';font-size:9px;">&nbsp;</span>订单提交成功后，您可取消京东自营商品订单及部分第三方卖家出售的商品订单，订单取消申请一旦提交成功，将无法进行任何修改或恢复，请您谨慎操作。</span></p> <p style="margin-left:28px;padding:0px;text-indent:2em;line-height:21px;font-family:Arial, Verdana, 宋体;"><span style="margin:0px;padding:0px;font-family:宋体, SimSun;">2.<span style="margin:0px;padding:0px;font-family:'Times New Roman';font-size:9px;">&nbsp;</span>提交订单取消申请后，系统会确认包裹位置，拦截成功之后会为您办理退款。若订单取消失败，订单会继续为您配送，您可根据需要签收或<a href="http://help.jd.com/help/question-67.html#js" target="_blank" style="margin:0px;padding:0px;color:#4db7eb;text-decoration:none;"><span style="margin:0px;padding:0px;color:black;">拒收</span></a>。</span></p> <p style="margin-left:28px;padding:0px;text-indent:2em;line-height:21px;font-family:Arial, Verdana, 宋体;"><span style="margin:0px;padding:0px;font-family:宋体, SimSun;">3.<span style="margin:0px;padding:0px;font-family:'Times New Roman';font-size:9px;">&nbsp;&nbsp;</span>订单若包含赠品、加价购、满减、东券、套装等促销活动商品，若主商品订单取消，关联促销商品也将取消。</span></p> <p style="margin-left:28px;padding:0px;text-indent:2em;line-height:21px;font-family:Arial, Verdana, 宋体;"><span style="margin:0px;padding:0px;font-family:宋体, SimSun;">4.<span style="margin:0px;padding:0px;font-family:'Times New Roman';font-size:9px;">&nbsp;&nbsp;</span>已收货的订单，请申请<a title="返修退换货" href="http://myjd.jd.com/repair/orderlist.action" target="_blank" textvalue="返修/退换货" style="margin:0px;padding:0px;color:#4db7eb;text-decoration:none;"><span style="margin:0px;padding:0px;color:black;">返修/退换货</span></a>。</span></p> <p style="margin-left:28px;padding:0px;text-indent:2em;line-height:21px;font-family:Arial, Verdana, 宋体;"><span style="margin:0px;padding:0px;font-family:宋体, SimSun;">5.<span style="margin:0px;padding:0px;font-family:'Times New Roman';font-size:9px;">&nbsp;&nbsp;</span>货到付款的订单，如果一个ID帐号在一个月内有过1次以上或一年内有过3次以上，无理由不接收我司配送的商品，我司将在相应的ID帐户里按每单扣除500个京豆做为运费；时间计算方法为：成功提交订单后向前推算30天为一个月，成功提交订单后向前推算365天为一年，不以自然月和自然年计算。</span></p>